Kansai Wide Area Pass: five-day routes, collection and luggage

For repeated eligible limited express journeys towards Tottori, Okayama or Takamatsu, compare the actual ticket total with this five-day pass. Dates separated across a longer trip may not fit its consecutive-day validity. Kansai Wide Excursion is a different product with different eligibility and days.

Source: Current Japanese Kansai Wide transport conditions

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Source checked: 2026-10-06

Source: Current Japanese Kansai Wide transport conditions

You need a passport issued by a government other than Japan and Temporary Visitor entry status. Japanese nationals are not eligible, including those with overseas permanent residence. Bring your original passport for collection and carry it while travelling. A pass is personal, and overlapping purchases of the same pass for the same person are not allowed.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

The current Japanese conditions assess the 6–11 child band when payment is made. One adult or child pass holder may accompany up to two children aged 1–5 free. A third child, a younger child occupying their own reserved seat, or a child travelling alone needs a child pass. Infants under one travel free. Check the seller’s age option as well.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Validity runs from 00:00 on the chosen first day to 24:00 on day 5, Japan time. Collecting or boarding late on day one does not move the expiry time. After exchange, the start date and pass type cannot be changed.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

If already travelling across midnight on the final day, the fare element continues until leaving the station and the train-charge element until leaving that train. This does not give a new day of unrestricted travel.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

An agency MCO or E-MCO is an exchange order, not the gate ticket. Exchange it within three months of issue and no later than the travel date at a location accepting this pass and purchase channel. Paper MCOs go to a counter; E-MCOs can use a supported counter or passport-reading machine. A passport-reader symbol alone does not establish support for your order.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Direct JR-WEST ONLINE TRAIN RESERVATION (WEST-TR) collection requires the reservation number, your chosen four-digit identification number, the physical payment card and original passport. Machine collection needs an IC-chip passport; otherwise use a counter. Virtual and numberless cards are not accepted for the direct-JR purchase procedure. These requirements must not be substituted for an agency order’s documents.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Eligible Ordinary Car reservations have no overall use-count limit. Reserve before boarding at a supported machine or JR counter. After six machine bookings, use a counter for the seventh and subsequent reservations. This is not a six-journey limit.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Only direct WEST-TR purchase supports its pre-collection reservation procedure, for up to six trains. Agency MCO/E-MCO customers exchange first, then reserve locally. Do not apply direct-JR online functions to a seller’s voucher.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

All-reserved trains have no non-reserved cars. If you miss a booked service, reserve a seat on a later train. Standing is only available on services that offer that arrangement and are full when the reservation is requested; it is not permission to board every full train.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Green Cars, private compartments and Special Rapid A-seat need the applicable separate charge tickets. Sanyo Shinkansen S Work cars and Sunrise Seto/Izumo, including Nobi Nobi seats, are excluded. Check the specific accommodation before boarding, not just whether the station lies inside the map. Lost or stolen passes are not reissued.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West Kansai Wide English prices, purchase and use guide

Sanyo Shinkansen coverage is Shin-Osaka–Okayama. Kyoto–Shin-Osaka is the excluded Tokaido Shinkansen; Okayama–Hakata Sanyo and the Kyushu Shinkansen are also excluded. The same station pair can have different coverage by train type.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West official coverage map — Kansai WIDE Area Pass

The conventional-line map extends towards Yura/Tottori, Tsuruga and Maibara, Tsuge, Shingu, Wakayamashi/Kishi, Soja/Uno and Utazu–Takamatsu. Eligible Kyoto Tango Railway, Wakayama Electric Railway and Chizu Express sections are shown separately. Check the actual map boundaries; reaching Tsuruga does not grant Hokuriku Shinkansen travel.

Source: Current Japanese Kansai Wide transport conditionsSource: JR West official coverage map — Kansai WIDE Area Pass

Eligible West Japan JR local route buses within the area are included; Kanazawa-area services and highway buses are excluded. Take one numbered ticket per traveller on boarding. On leaving, show the pass to the driver and put only the numbered ticket in the fare box, not the pass.

Source: Current Japanese Kansai Wide transport conditions

At Kansai-airport Station, use the second-floor JR ticket office (Midori-no-madoguchi / みどりの窓口), not the Nankai Railway gates on the same floor. Recorded JR office hours are 05:30–23:00. Bring the order and original passport, and specify the start date. Only use a PASSPORT-marked machine if it supports your E-MCO.

Source: JR Kansai-airport station ticket-office hours (Japanese)Source: JR West pass and purchase-channel collection searchSource: Kansai Airports Terminal 1 exchange-counter guideSource: JR West E-MCO collection-machine guide

The Terminal 1 exchange counter is a separate location: 1F South, 08:00–20:00, without general train-ticket sales. Do not use its hours for the station office, or the station office’s hours for the terminal counter.

Source: JR Kansai-airport station ticket-office hours (Japanese)Source: JR West pass and purchase-channel collection searchSource: Kansai Airports Terminal 1 exchange-counter guideSource: JR West E-MCO collection-machine guide

Kyoto: first-floor Central Gate-side JR office, 06:30–21:00. Shin-Osaka: third-floor JR West East Exit Ticket Plaza, 06:00–22:00. Osaka: first-floor Central Exit JR office, 06:00–22:00. Do not substitute Shinkansen transfer-counter or machine hours for exchange-office hours.

Source: Official Kansai Wide exchange-location listSource: JR Kyoto station ticket-office guide (Japanese)Source: JR Shin-Osaka station ticket-office guide (Japanese)Source: JR Osaka station ticket-office guide (Japanese)Source: JR Fukuchiyama station ticket-office guide (Japanese)Source: JR Sannomiya station ticket-office guide (Japanese)Source: JR Nara station ticket-office guide (Japanese)Source: JR Wakayama station ticket-office guide (Japanese)Source: JR Tottori station ticket-office guide (Japanese)Source: JR Okayama station ticket-office guide (Japanese)Source: JR Shikoku station and travel-office hours (Japanese)

Other recorded JR office hours are Fukuchiyama 06:00–20:10; Sannomiya Central Exit 06:00–22:00; Nara 08:00–20:00; Wakayama Central Exit 06:00–21:00; Tottori 08:00–19:00; Okayama second floor outside the gates 08:00–20:00; and Takamatsu 06:50–20:10. Check the linked current station pages before relying on a tight connection.

Source: Official Kansai Wide exchange-location listSource: JR Kyoto station ticket-office guide (Japanese)Source: JR Shin-Osaka station ticket-office guide (Japanese)Source: JR Osaka station ticket-office guide (Japanese)Source: JR Fukuchiyama station ticket-office guide (Japanese)Source: JR Sannomiya station ticket-office guide (Japanese)Source: JR Nara station ticket-office guide (Japanese)Source: JR Wakayama station ticket-office guide (Japanese)Source: JR Tottori station ticket-office guide (Japanese)Source: JR Okayama station ticket-office guide (Japanese)Source: JR Shikoku station and travel-office hours (Japanese)

Shin-Osaka Travel Service Center is on the third floor opposite the Shinkansen Central Gate, 08:00–22:00 daily. NTA TiS Kyoto is in front of the Central Gate, 09:00–17:00 daily. TiS Osaka’s visitor counter is in front of the Central Gate, 08:30–20:30, with different hours from its general travel-consultation desk.

Source: Osaka Convention & Tourism Bureau Shin-Osaka service-centre guideSource: Nippon Travel Agency TiS Kyoto location and hours (Japanese)Source: Nippon Travel Agency TiS Osaka visitor-counter hours (Japanese)Source: Nippon Travel Agency TiS Sannomiya reception deadlines (Japanese)Source: Takamatsu Orne official floor and shop directory (Japanese)Source: JR Shikoku station and travel-office hours (Japanese)Source: Official Kansai Wide exchange-location list

TiS Sannomiya is in front of the East Gate: weekdays 10:30–18:30, reception until 18:00; weekends/public holidays 10:30–18:00, reception until 17:30. JR Shikoku Tour Takamatsu is on North Building 3F of Takamatsu Orne: weekdays 10:00–18:00, reception until 17:45; weekends/public holidays 10:00–17:30, reception until 17:15, closed on Orne closure days.

Source: Osaka Convention & Tourism Bureau Shin-Osaka service-centre guideSource: Nippon Travel Agency TiS Kyoto location and hours (Japanese)Source: Nippon Travel Agency TiS Osaka visitor-counter hours (Japanese)Source: Nippon Travel Agency TiS Sannomiya reception deadlines (Japanese)Source: Takamatsu Orne official floor and shop directory (Japanese)Source: JR Shikoku station and travel-office hours (Japanese)Source: Official Kansai Wide exchange-location list

For luggage with three dimensions totalling more than 160cm and up to 250cm, reserve a seat with the required oversized-luggage space. The reservation itself has no additional fee; bringing it without the required reservation incurs a JPY 1,000 fee.

Source: JR West current Shinkansen luggage guideSource: JR Central current oversized-luggage conditions (Japanese)

Trial non-reservable deck lockers on some 16-car trains do not remove that seat-reservation requirement. If the booked train is missed or the luggage space is full, choose another train with the required reserved space, not the next non-reserved car. This Shinkansen system is not the same reservation requirement for conventional trains such as Haruka; store luggage without blocking aisles.

Source: JR West current Shinkansen luggage guideSource: JR Central current oversized-luggage conditions (Japanese)

On JR Shikoku sections, including Takamatsu, use staffed gates and show the pass instead of an automatic gate.

Source: JR West official coverage map — Kansai WIDE Area PassSource: Current Japanese Kansai Wide transport conditionsSource: JR Kyoto official English station mapSource: JR Osaka official English station mapSource: JR Shin-Osaka official English station map

The linked English station maps use Kyoto Central Gate (1F), Osaka Central Gate (1F) and Shin-Osaka East Gate (3F) as reference points. Their recorded map dates are 1 September 2025, 14 January 2026 and 1 October 2026 respectively. Map edition dates are not counter-hour confirmation dates.

Source: JR West official coverage map — Kansai WIDE Area PassSource: Current Japanese Kansai Wide transport conditionsSource: JR Kyoto official English station mapSource: JR Osaka official English station mapSource: JR Shin-Osaka official English station map

For an unexchanged agency order, contact the original seller. The operator refers order refunds within one year of issue to the issuing agency, but the seller’s actual deadline and fee are package-specific.

Source: Current Japanese Kansai Wide channel-specific refunds

An unused pass exchanged from an agency order can be refunded at a designated exchange counter before validity starts or within the unexpired valid period. The fee is 10% of the JPY selling price, rounding down amounts below JPY 10, with a JPY 220 minimum. Direct WEST-TR purchase has separate conditions, including a JPY 560 fee; check its processing location and first booked-train deadline.

Source: Current Japanese Kansai Wide channel-specific refunds

Once used, the pass is not refundable. Its conditions do not provide pass-price refunds for suspensions or delays. An agency-order cancellation is a separate contract, not an operator promise.

Source: Current Japanese Kansai Wide channel-specific refunds

On the English Trip.com page, select “JR Pass Kansai Wide Area (5-day)” for the pass described here. Sightseeing bundles for Wakayama, Tottori, Kyoto Tango or Kinosaki have separate inclusions and conditions; they are not part of the basic pass. Exchange the seller’s electronic voucher for a physical rail pass before boarding.

Source: Trip.com English basic five-day package and seller conditionsSource: Current Japanese Kansai Wide transport conditions

The reviewed basic package gives 90 days from booking to redeem the voucher. JR separately requires exchange within three months of issue. Meet both deadlines; voucher redemption once does not limit the issued pass to one train journey.

Source: Trip.com English basic five-day package and seller conditionsSource: Current Japanese Kansai Wide transport conditions

The seller allows free cancellation before 23:00 on the expiry date only while the ticket has not been activated or reserved. From that time the cancellation fee is 100%, and partial refunds are unavailable. For a discounted booking, the fee is calculated from the original price but cannot exceed the amount paid. These are seller voucher conditions, not the operator’s rules for an issued pass.

Source: Trip.com English basic five-day package and seller conditionsSource: Current Japanese Kansai Wide transport conditions