JR EAST PASS: 5 or 10 days, routes, prices and seat reservations

Aomori / Sendai / Nagano / Niigata

Compare the five-day and ten-day options around the dates of your long-distance journeys. If your travel days are spread out, unused days between them still count towards the validity period.

Holders of passports issued by countries other than Japan can use this pass. JR’s official conditions do not require Temporary Visitor status. Present your own original passport when purchasing or collecting, and carry it while traveling. The pass cannot be lent to someone else.

Official prices are JPY 35,000 adult and JPY 17,500 child for five days, or JPY 50,000 adult and JPY 25,000 child for ten days. Adults are aged 12 or over; children are aged 6–11 on the purchase date. Check a travel agency’s actual selling price on its purchase page.

A child under six does not need a pass if you do not reserve a seat for them. If you want a separate reserved seat for the child, check the child-pass conditions.

The pass is valid for five or ten consecutive days from your chosen start date. You cannot skip unused dates. Check the start date before collection, because the validity period cannot be changed after issue.

An electronic exchange order from an overseas agency is not the actual pass. After arriving in Japan, show the order and your own original passport at a designated location to collect the pass. If you buy directly through JR’s reservation website, use a location that supports that purchase method.

The designated JR East area, Tokyo Monorail, Aoimori Railway, IGR Iwate Galaxy Railway, Sanriku Railway, Sendai Airport Access Line and Hokuetsu Express are covered. On Echigo Tokimeki Railway, only Naoetsu · 直江津–Arai · 新井 is included. For a through JR–Tobu limited express, either the departure or arrival station must be a JR station.

JR buses within the valid area are included, but highway buses and some local routes are excluded. Check the official bus coverage map separately when your itinerary includes a bus connection.

At Haneda Airport · 羽田空港 Terminal 2, the Tourist Information Center accepts agency exchange orders only, from 06:00 to 22:00. At Terminal 3, the JR EAST Travel Service Center handles agency exchange orders and direct JR purchases from 06:45 to 20:00. The passport-reading machine in Terminal 3 collects direct JR purchases only. All times are Japan time.

Obtain a reserved-seat ticket before boarding at a JR East reserved-seat machine, ticket counter or travel service center. The pass itself does not secure a seat. On a train with unreserved seating, you can use an unreserved seat with the pass.

Sign in to JR-EAST Train Reservation and select the pass for your reserved-seat booking. If you bought through an agency, choose the option for a pass purchased outside that website. Search for your departure and arrival stations and date, select the train and seat, then check the collection location and date. Search separately for each connecting train.

For a pass bought outside JR-EAST Train Reservation, online seat reservations open at 10:00 Japan time one month before travel and close at 23:50 two days before travel. Collect the reserved-seat ticket by 21:00 on the day before travel or the booking is automatically cancelled. For a pass bought directly on JR’s website, the booking deadline is six minutes before departure instead. The service is unavailable during maintenance periods.

A booking-confirmation email alone is not valid for boarding. Bring the actual pass and the required collection code or reservation details to collect the reserved-seat ticket. Collection differs between seats booked on JR’s website and seats reserved elsewhere; follow the official instructions for your booking.

If an agency exchange order has not yet been exchanged, ask the selling agency about cancellation. JR’s official rules allow a refund of an issued, unused pass within its validity period after deducting 10% of the purchase price. Once use begins, the pass cannot be extended or refunded, including for service cancellations or delays. Lost or stolen passes are not reissued.