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SYD ↔ HND · All Nippon Airways (ANA)

Sydney (Kingsford Smith) Airport ↔ Tokyo Haneda Airport: counter, flight number and disruption steps

For an ANA Sydney–Haneda disruption, start with the ANA flight number on your booking rather than a partner-airline code. At Sydney, use Terminal 1 International and the departure screens to find the counter assigned that day.

Search the flight number before leaving for the airport

The numbers below identify the planned service in the airline’s checked schedule. They are not a live result. Search the operating flight number and local departure date through All Nippon Airways (ANA), then check the airport board for the current counter.

All Nippon Airways (ANA) flight-status search ↗Sydney (Kingsford Smith) Airport counter guidance ↗Tokyo Haneda Airport live airport information ↗

Find your flight, counter and document guide

Search an operating number in either direction. The guide shows the route and check-in location; open the airline’s official search for your travel date’s times and status.

Choose airports or an airline without entering a number to browse checked services in either direction. Spaces and leading zeros are accepted. The date is a reminder for the official lookup, not a timetable filter: a guide match does not confirm operation on that date. This is not a live status feed.

Planned service reference

Australia to Japan

NH880 and NH890: Sydney → Haneda

ANA lists both flight pairs as daily in its current route information.

Japan to Australia

NH879 and NH889: Haneda → Sydney

For the return journey, look up the same operating airline at the Japanese airport on your departure day.

Where to find the counter

Sydney (Kingsford Smith) Airport → Japan

Terminal 1 International. Sydney Airport says the Terminal 1 check-in areas run from A to K and directs passengers to the departure screens for the counter assigned to their flight. This guide does not publish a fixed airline counter number.

Use the departure board for the operating flight to identify today’s desk and opening time.

Tokyo Haneda Airport → Australia

International departure: Terminal 2 or Terminal 3, depending on the airline. Haneda states that the terminal depends on the airline and that counters can change on the day. Confirm the international flight and airline list for the operating flight rather than using a saved counter location.

Tokyo Haneda Airport official airport information ↗

Delay or cancellation document

ANA provides an online certificate search for ANA-operated international flights. Search by route or flight number and the local departure date. ANA says the service covers flights from six months before through the next day; codeshares operated by another airline must be taken to that operating carrier.

Open the All Nippon Airways (ANA) document path ↗

Check-in, baggage drop and local dates

Complete international check-in and baggage drop at least 60 minutes before scheduled departure. Reach the gate at least 30 minutes before departure. An online boarding pass does not remove the baggage deadline; use ANA’s airport guide for opening times.

SYD uses Australia/Sydney; HND uses Asia/Tokyo. Overnight flights can arrive on a different calendar day. Use the scheduled local departure date for status and document searches; Australia’s daylight-saving changes do not apply to every departure city.

All Nippon Airways (ANA) official check-in deadlines ↗

If this flight changes on the day

  1. Confirm that the flight number and operating airline match your booking; codeshares can be handled elsewhere.
  2. Ask the counter for the revised departure time, rebooking or refund path, and checked-baggage plan.
  3. Save the airline message, flight status and any case number. If you need evidence, use the official document path above rather than treating a screenshot as a certificate.
  4. Report damaged, missing or delayed baggage to the operating airline before leaving the airport.

Save a screenshot showing the flight number and revised time, then ask ANA which desk is handling rebooking or baggage. If you bought through an agent, keep the airline’s operational instruction and your agent’s booking reference together.

All Nippon Airways (ANA) counter, document and baggage guide

For airline-specific status, support, certificate eligibility and baggage instructions, use the guide below.

All Nippon Airways (ANA) guide →

Questions travellers ask

Where do I find the SYD and HND counters?

Sydney (Kingsford Smith) Airport: Terminal 1 International. Sydney Airport says the Terminal 1 check-in areas run from A to K and directs passengers to the departure screens for the counter assigned to their flight. This guide does not publish a fixed airline counter number. Tokyo Haneda Airport: International departure: Terminal 2 or Terminal 3, depending on the airline. Haneda states that the terminal depends on the airline and that counters can change on the day. Confirm the international flight and airline list for the operating flight rather than using a saved counter location.

How do I check NH880 and NH890 or NH879 and NH889 today?

Use All Nippon Airways (ANA)'s official flight-status search for the local travel date, then confirm the terminal and counter on the relevant airport’s live board.

Where do I get a delay or cancellation document for this route?

ANA provides an online certificate search for ANA-operated international flights. Search by route or flight number and the local departure date. ANA says the service covers flights from six months before through the next day; codeshares operated by another airline must be taken to that operating carrier.

Official sources

Schedules, airport counters and certificate rules can change. Check the linked official service on your travel date.