N’EX TOKYO Return Ticket: Narita collection, seats and transfers
N’EX TOKYO Round Trip Ticket
One journey from Narita Airport into the covered JR area and one return journey within 14 days. This is a return ticket, not an unlimited pass; exiting the gates ends that leg of the journey.
Places in this guide: Narita Airport (成田空港) · Tokyo (東京) · Narita Airport Terminal 1 Station (成田空港駅) · Narita Airport Terminal 2・3 Station (空港第2ビル駅) · Shinjuku (新宿)
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
A return ticket, not an unlimited rail pass
Compare this product if you will use Narita Express both after arrival and before departure, with both journeys within 14 days. For a one-way journey or a flight home from a different airport, compare other tickets instead.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Your first leg must run from Narita Airport towards the Tokyo area, and the second must return to the airport. You cannot reverse this order. The city stations may differ between the two legs if both are within the covered area.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Travelling on 6–8 November 2026
Tunnel works affect some Narita Express services from the evening of 6 November through the morning of 8 November 2026. Affected trains start or end at Tokyo Station rather than continuing to Shinjuku or Ofuna. Narita Airport–Tokyo services are not all cancelled. Check your train number in JR East’s dated notice before booking a direct journey beyond Tokyo.
Source: JR East November 2026 tunnel works and affected N’EX services (Japanese)
On 7 November, the Yokosuka/Sobu Rapid service between Tokyo and Shinagawa is suspended all day. Do not assume your usual onward train or a free transfer to another railway will be available; consult the operator’s notice and the timetable for your travel date.
Source: JR East November 2026 tunnel works and affected N’EX services (Japanese)
Passport eligibility
A non-Japanese passport is required, including for foreign nationals who hold a Japanese residence visa, as allowed by the official FAQ. Bring the traveller’s original passport when collecting the ticket. Choosing the Australian English page does not establish eligibility.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Official fare and children
The official price is JPY 5,200 for adults aged 12 or over and JPY 2,600 for children aged 6–11. This buys one outward leg and one return leg, not 14 days of unlimited travel.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
A child aged five or under travelling on your lap does not need this ticket. Buy a child ticket if they will occupy their own seat.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Scroll the table sideways if it does not fit your screen.
| Validity | Adult (JPY) | Child aged 6–11 (JPY) |
|---|---|---|
| Return within 14 days | 5,200 | 2,600 |
Source checked:
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
JR transfers and exiting the gates
Before exiting the gates, you can transfer between Narita Express and other covered JR East services as part of that leg. Once you leave the gates, the leg ends. On the return journey, start at a station in the covered area and transfer to Narita Express without exiting the gates.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
You may arrive at one covered city station and begin the return at another. Confirm both stations on the official area map rather than assuming every Tokyo-area railway is included.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Where and when to collect the ticket
Collect at Narita Airport Terminal 1 Station or Narita Airport Terminal 2・3 Station. The listed options are JR East Travel Service Centers, JR ticket offices (Midori-no-madoguchi) and reserved-seat ticket machines with passport readers.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
The official page lists the Terminal 1 service centre as 08:30–19:00 and Terminal 2・3 as 08:30–20:00. At both stations, the listed ticket office and passport-reader machine hours are 06:30–21:45. These are collection facility hours, not train departure times. Recheck the linked official information if your arrival is close to closing.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Allow for immigration, luggage collection and the walk to the station before deciding when you can collect and board. An aircraft landing time is not the time you reach the JR counter.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Ordinary Car seats and online purchase
Narita Express Ordinary Car reserved seats are included. Reserve the service you will board and check its carriage and seat number.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
For a direct JR-EAST Train Reservation online purchase, each traveller must use their own account and purchase their own ticket. You cannot apply that individual-account procedure to every third-party seller.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Green Car travel is not covered by paying only the difference between Ordinary and Green fares. The full Green Car and reserved-seat limited express charges are additional; the return ticket applies only to the covered base fare in that case.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
If you miss the reserved train
The official rules allow an empty Ordinary Car seat on a later train the same day after missing the reserved service. If a passenger with a reservation for that seat arrives, give up the seat. This is not a guaranteed replacement seat reservation.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Cancellation and refunds by purchase channel
For direct official online reservations, cancellation by 23:50 on the day before use receives a full refund and cancels the associated reserved seats. After collecting the physical ticket, online cancellation is no longer available.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
For a refund after collection, the traveller must visit a station counter with the card used to buy the ticket. A different card cannot be used for the refund. These direct-JR online conditions are not a promise of the same cancellation deadline or charges from a third-party seller.
Source: JR East official conditions and FAQ — N’EX TOKYO Round Trip Ticket
Using your ticket
Confirm that both Narita Airport journeys fit within the 14-day period and that the city stations are inside the covered area.
For a direct JR-EAST Train Reservation purchase, each traveller creates their own account and purchases their own ticket. Follow different sellers’ verified procedures separately.
Bring the original passport to the specified Narita Airport collection point and collect the return ticket and Ordinary Car seat reservation with time to spare before departure.
Board the reserved train, carriage and seat. When transferring to another covered JR service, stay inside the gates or that leg will end.
For the return, travel from a covered JR station towards Narita Airport. It does not have to be the station where you ended the outward leg.
Questions and answers
Can I make unlimited city journeys on my arrival day?
No. You can transfer to other covered JR services before exiting the gates, but leaving the gates ends that leg. This is not an unlimited city pass.
Can I arrive in Shinjuku and return from Tokyo Station?
Yes, if both stations are in the covered area. The first leg must run from the airport to the city, and the second from the city to the airport.
Can a foreign resident in Japan use this ticket?
The official FAQ permits holders of non-Japanese passports even if they have a Japanese residence visa. The traveller’s original passport is required at collection.
What if I miss my reserved Narita Express?
You may use an empty Ordinary Car seat on a later train the same day. Give up the seat if a passenger with a reservation for it arrives.
Can I pay just the difference to travel in a Green Car?
No. Full Green Car and reserved-seat limited express charges are additional. In that case the return ticket covers only the base fare within its valid area.
Official sources and coverage maps
Open the operator’s coverage map and conditions before choosing your journeys. Official maps are linked rather than republished. The coverage and exclusions are also explained above.